Jili game Privacy Policy – Keeping Your Information Safe
Jili game places the highest priority on the security of personal information belonging to users in Bangladesh. By reading this policy, you will learn what information we collect, how we use it, and how we keep it protected. Continued use of the platform constitutes your agreement to this policy.
What Information Is Collected and Why
Identity & Contact Information
When creating an account, we collect your name, email address, mobile number, and date of birth. This information is essential for verifying your identity and securing your account. In compliance with applicable laws in Bangladesh, we use this data for age verification and anti-fraud processes. This information is not sold or transferred to any third party without your consent. Certain data may only be disclosed in response to a lawful demand from a regulatory authority.
Financial & Payment Information
Payment information required for deposits and withdrawals is stored using encrypted methods. We never directly store your full bank account number or card number — only secure tokenized data is retained. When transactions are completed via bKash, Nagad, or other local payment gateways, the respective gateway's own privacy policy also applies. Financial information is used solely for transaction processing and fraud prevention. You will be notified immediately if any suspicious transaction is detected.
Device & Browsing Information
Your device type, operating system, browser version, and IP address are automatically logged. This technical information helps ensure platform security and prevent unauthorized access. For mobile device usage, session duration and click patterns are also analyzed, though this is done in a fully anonymized manner. We use this information to improve the mobile experience and reduce loading times. For more details on our cookie policy, please see the section below.
Gaming Activity Information
Your gaming history, betting records, win/loss data, and session duration are recorded. We use this information to monitor responsible gaming and alert users when necessary. By analyzing gaming history, the platform may offer personalized recommendations based on your preferences, which is entirely optional. These records are also used as a reference for resolving any disputes or complaints. To learn more about responsible gaming, visit our Responsible Gaming page.
Your Rights & Cookie Policy
Your Rights Over Your Information
Every user registered at jili game has the right to view, correct, and request deletion of their personal information under certain conditions. You can update your profile information at any time from Account Settings. If a deletion request is submitted, certain data may be retained for the minimum period necessary to fulfill legal and regulatory obligations. You may withdraw your consent to marketing communications at any time. For any concerns regarding your data privacy, please contact our support team — we are committed to responding within 72 hours.
Cookie Policy
Our platform uses functional cookies, analytics cookies, and security cookies. Functional cookies remember your login state and maintain uninterrupted sessions — without them, the platform will not work properly. Analytics cookies collect page visit data anonymously, helping us improve the quality of our service. You can disable optional cookies from your browser settings, though this may limit certain features. A cookie consent banner will be shown on your first visit to the platform.
Data Security Technology
All data transmissions are secured with SSL/TLS encryption technology, which encodes all information between your browser and our servers. Sensitive data stored in our databases is protected with an additional layer of encryption. Enabling two-factor authentication (2FA) further strengthens the security of your account. Our security team conducts regular system audits and quickly resolves any identified vulnerabilities. In the event of a data breach, affected users will be notified immediately.
Have more questions? We're here to help
If you have any questions about our privacy policy, please visit our FAQ page, or create an account directly to start gaming safely. jili game is always committed to protecting your information.